Message Management

Adding messages and assigning related permissions

Within models and conversations there is a dedicated area for messaging. From here you can communicate with colleagues and share useful content.

By default, all models present in the Workspace are visible to users with Standard role or higher.

Users with Viewer role can access a model only if the model has been assigned to a User Group they belong to.


Add a New Message

  1. Select a model or a conversation.

  2. Position the cursor in the text field at the bottom and write the message.

  3. Click Send to add the message to the model or conversation.

Add a Message Visible to Viewer Users

  1. Select a model or a conversation.

  2. Position the cursor in the text field at the bottom and write the message.

  3. Before sending it, select the Enable for Viewers checkbox under the text field to make it visible to Viewer users as well.

  4. Click Send to add the message to the model or conversation.

The message will be immediately visible to all users with access, including Viewers.

Modify the Visibility of an Existing Message

To enable or disable message visibility for Viewer users:

  1. Select the model or conversation and locate the message.

  2. Messages visible to Viewers are marked with a three-user icon in the top left corner.

  3. Hover over the message and click Show/Hide to Viewers to modify access.

  4. The three-user icon will appear or disappear based on the current visibility of the message.

Visibility modification is immediate and Viewer users will immediately be able to view the message.

Save a Message to Bookmarks

You can save a message to access it quickly later.

  1. Hover the mouse pointer over the message and click the bookmark icon.

  2. To view all saved messages, click Saved Messages.

To remove a message from bookmarks, click the icon again or delete it from the saved messages list.

Create a Draft Message with Attached Files

  1. When you start writing a new message, the content is automatically saved as a draft.

  2. If you exit and return later to the same model or conversation, you will find the text already entered.

  3. You can attach files from your computer: these will also be saved in the draft, along with the current message. Go to the File Management section for more information.

To view all drafts, click Draft Messages in the main menu. You will find the list of models or conversations with messages not yet sent.


Create a Broadcast Message

The Broadcast Message functionality allows you to send the same message to multiple models simultaneously, with a single action.

  1. Access the Dashboard and click the + button at the top left in the top toolbar.

  2. Select Broadcast Message from the dropdown menu.

  3. Start typing the name of one or more models to send the message to and select them from the list.

  4. Write the message in the text field.

    • You can tag a model or conversation using the # character.

  5. Check the "Enable for Viewers" option if you want Viewer users to see the message as well.

  6. Click Send to complete sending.

Cancel Sending a Broadcast Message

Once sent, the message is added to all selected models.

  1. If you notice an error, you can cancel sending by clicking Cancel sending in the confirmation alert that appears at the bottom right of the screen.

  2. You have 5 seconds to cancel the operation.

After this interval, the message can no longer be automatically removed from all models. You will need to access individual models and proceed with the normal message deletion procedure.


Write a Message with Clab Assistant Help

With Clab Assistant, you can get artificial intelligence support in writing messages.

  • Provide a brief instruction and Clab Assistant will automatically generate correct and well-formatted text, ready to be sent.

  • You can also ask Clab Assistant to tag a user, a model or a conversation.

  1. Click the Ask Clab Assistant button to open the instructions window.

  2. Use the text field to write message composition instructions or, if present, select an instruction from the Recent Instructions list.

  3. To tag a user you can write "tag username" or "ask username": Clab Assistant will recognize the user and insert the tag in the message.

  4. Confirm by clicking the button at the bottom right.

Translate a Draft Message

You can translate the message you are writing directly within Fashionupdater, without having to use external tools.

  1. Write the message in your preferred language.

  2. Click the Translate draft message button in the text editor toolbar.

  3. Select the target language.

The text will be automatically rewritten in the chosen language, ready to be sent.

You can also tag users, models or conversations: the AI will maintain the correct tags in the translated version

Translate a Message in Chat

  1. Hover over the message and click the Options button (icon with three vertical dots).

  2. Select Translate message from the dropdown menu.

  3. View the translation. The translation will be shown in a box immediately below the original message.


View Message Information

Based on your permission level, you can view sending and reading information for messages.

  1. Hover over the message and click the Options button (icon with three vertical dots).

  2. Select View message info from the dropdown menu.

  3. A window will open with the list of users and the related date of last access to the model or conversation.

How message viewing is determined

  • A message is considered "seen" by a user if their last access date to the model or conversation is after the date the message became visible to them.

  • If the message was sent as already enabled for Viewers, the reference date will be that of sending.

  • If visibility to Viewers was activated later, the date when visibility was modified will be considered.

This way you have a reliable indication of who had the opportunity to see the message.


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