Assign User Groups to a Conversation

Assign user groups to a Conversation

1. Select the conversation in the dashboard.

2. In the right details column of the conversation, click the three-dot icon button in the User Groups section.

3. In the User Groups dialog window, click the dropdown menu and select one or more user groups from the menu.

4. To remove a User Group assignment, click the X next to the name.

Assigning a User Group to a conversation happens immediately and its members will be able to view it in their dashboard. Similarly, removing the Group will make it inaccessible to all its members.

If no User Groups are available from the menu, it will be necessary to first add them from the User Groups Management panel.

To perform this operation a role with sufficient permissions is required. For more information consult the Role Management section.

For Conversations it is mandatory to assign at least one User Group.

This means it will not be possible to remove the assignment of the last User Group present in the list.

Therefore, if there is only one User Group assigned and you want to replace it with a different one, it will be necessary to first assign the new User Group and then remove the previously assigned one.