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File management

Adding files and assigning related permissions

Within models and conversations there is a dedicated area for messaging. From here you can communicate with colleagues and share useful content.

Add Files to a Model or Conversation

  1. Select a model or a conversation.

  2. Click the "+" icon at the bottom left of the text field and choose File from computer.

  3. Add up to 10 files per message:

    • Dragging them to the dedicated area

    • Clicking Select files...

    • Pasting them directly into the text field

  4. Add a text message to accompany the files (optional).

  5. Click Send to complete sharing.

Add Files Also Visible to Viewer Users

  1. Select a model or a conversation.

  2. Click the "+" icon at the bottom left of the text field and choose File from computer.

  3. Add up to 10 files per message:

    • Dragging them to the dedicated area

    • Clicking Select files...

    • Pasting them directly into the text field

  4. Add a text message to accompany the files (optional).

  5. Set the visibility control to Make visible to Viewers for the files and accompanying text.

  6. Click Send to complete sharing.

Modify the Visibility of Already Shared Files

  1. Select the model or conversation.

  2. Open the Files tab in the details sidebar.

  3. Locate the file in the list.

  4. Use Make visible to viewers or Hide from viewers.

  5. The people icon reflects the current visibility.

Replace an Existing File with a New Version

It is possible to replace a file with a new version without having to delete it in advance.

  1. To replace a file with a new version of the same, select the desired model or conversation.

  2. Open the Files tab in the details sidebar and locate the file.

  3. Position the mouse cursor over the file and click the button with the three-dot icon.

  4. Click Replace from the dropdown menu.

  5. Select a file from your device, making sure it has the same extension as the original file.

Bulk Replace a File Across the Workspace

You can replace the same file across multiple models and conversations starting from the Files search results.

  1. Open global search and switch to the Files section.

  2. Search for the file and, if needed, click Search exact match to narrow the results to the exact file name.

  3. Click Bulk Replace on the file you want to update.

  4. Review the list of target items found across the workspace.

    • You can manually exclude one or more targets before continuing.

  5. Upload the new file:

    • Dragging it into the dedicated area

    • Clicking Select file

    • Pasting it into the message area

  6. Optionally:

    • add a broadcast message

    • enable Viewer visibility

    • activate Update file name in selected items to rename the file across the selected targets

  7. If rename is active, the system checks for any name conflicts before allowing the operation.

  8. Click Replace files to complete the update.

At the end of the operation, the system shows a dedicated result window with a detailed summary and Export CSV.

Bulk Delete File Occurrences Across the Workspace

You can also delete all occurrences of the same file across multiple models and conversations from the Files search results.

  1. Open global search and switch to the Files section.

  2. Search for the file and, if needed, click Search exact match.

  3. Click Bulk Delete on the selected file.

  4. Review the targets found across the workspace and remove any items you do not want to include.

  5. Select the confirmation checkbox to confirm that you want to proceed.

  6. Click Delete to remove all selected occurrences.

Search and Export File Results

The Files section of global search also provides additional tools to speed up file management:

  1. Use Search exact match to refresh the results using the exact file name.

  2. Use Export CSV to download the current list of file search results.

The exported file includes the current results shown in the search panel.

Download all files from a model

You can download all files from a model in a single ZIP archive, saving time when you need to work with multiple files.

  1. Select the model or conversation.

  2. Open the Files tab in the details sidebar.

  3. Click the download icon at the top of the files list.

  4. Wait while the system prepares the ZIP archive.

    • The preparation window shows the progress and number of files being compressed.

  5. Once ready, the download will start automatically.

What happens during download:

  • All files accessible to you are included in the ZIP archive.

  • Viewer users will only receive files they have permission to access.

  • If any files are not available on storage, you'll see a warning with the list of missing files.

Preview and download a file

Select a supported file to open its preview. Depending on the format, the preview can display images, PDFs, spreadsheets, ZIP contents, or other supported documents. Use Open in new tab or Download when you need the original.

If a preview is unavailable, download the file and open it with an appropriate application. Access checks still apply to previews and downloads.

Rename or delete a file

Open the file's options and choose Rename to change its displayed name. The file extension remains part of the format and should not be changed to imitate a different file type.

The author or an authorized moderator can choose Delete file. Deletion removes that occurrence from the content where it was shared. Use the bulk operation only when you intend to affect matching occurrences across multiple items.

Browse versions and file history

For supported files and roles, the options menu provides two related views:

  • Browse versions lists the versions created through replacement and lets you inspect the available file revisions;

  • File history records file events and changes over time.

Replacing a file creates a managed version relationship; uploading another file with a similar name does not automatically create a new version.

Manage several files in one item

In the Files tab, enter selection mode to select accessible files. You can delete selected files together or download the available files as a ZIP. Review the confirmation carefully because deletion affects the selected occurrences.

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